Privacy Policy — Skco Mart

Effective Date: August 17, 2026

This Privacy Policy explains how Skco Mart ("we," "our," "us") collects, uses, and protects your information when you use the Skco Mart mobile application and website (the "Service"). By creating an account or using the Service, you agree to the practices described here.

1. Information We Collect

Personal information — Name, email address, and phone number, provided when you create an account.

Location — Delivery address and, where permitted, approximate device location, used to fulfil and route your orders.

Financial information — Order and payment details processed through our payment partners. We do not store your full card or mobile-wallet credentials on our servers.

App activity — Products viewed, items added to cart, order history, and searches within the app.

Device information — Device identifiers and basic diagnostic data, used for app stability, security, and fraud prevention.

2. How We Use Your Information

Create and manage your Skco Mart account

Process orders, payments, and deliveries

Provide customer support and respond to enquiries

Send order updates and account-related notifications

Maintain the security and integrity of the Service

Improve app performance and product offerings

We do not use your personal information to serve third-party advertising.

3. How We Share Information

We share information only where necessary to operate the Service:

Payment processors, to complete your transactions securely

Delivery partners, to fulfil and deliver your orders

Service providers who help us run hosting, analytics, or customer support, under confidentiality obligations

Legal authorities, where required by law

We do not sell your personal information to third parties.

4. Data Security

All data transmitted between the app and our servers is encrypted in transit (HTTPS). We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

5. Data Retention

We retain your account and order information for as long as your account is active. Certain transaction records may be retained after account deletion where required for accounting, tax, or legal purposes, for up to 6 years, after which they are securely deleted.

6. Your Rights & Account Deletion

You may request access to, correction of, or deletion of your personal information at any time. To delete your account and associated data, visit our Account Deletion page or email us at support@skcomart.com.

7. Children's Privacy

The Service is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date at the top of this page.

9. Contact Us

Email: support@skcomart.com

Website: skcomart.com